Have a good week. This is easily rectified on our side, we can also take a look into your Web Safe settings for you whilst we sort out your Online Account issue. You’ll be able to block groups of sites by category, configure blocking for specific websites and set a timer for the filter. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereAt Virgin Media, we pride ourselves on our parental controls. It only appears when using Microsoft Edge as the browser. Welcome to Virgin Media’s help and support page. select Account settings > Online security and disable Virus Safe and/or Child Safe. Kind Regards, Steven_LPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. I cannot log into my blueyonder email account from the virgin media homepage any more. My Virgin Media, making managing your account easier with all your information in one place. Tech Chatter. Further exclusions & legal stuff apply. As part of Web Safe, we recommend turning on ‘Virus Safe’, which will help to avoid future device infections by blocking access to websites known to be infected with or spreading. co. com). Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. Select My Apps. com. Virgin Media and you have confirmed Child Safe is on. Open the Netflix app on your Virgin TV box and select the Netflix banner. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 8. My Virgin Media makes managing your account easier with all your information in one place. Pick a category to get started. Go to your browser settings and click Advanced settings. Furthermore, if true this puts every customer at risk. Sorry that your web safe is not working on a particular site. QuickStart, set up and connections. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. So I choose forgotten password and go through the sec questions. I had a Virgin Media account until July this year, then cancelled and tried another ISP. Any website unsuitable for children is blocked by default. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. If you're still having issues changing your settings, please let us know. If you sign up to the Mail app, you can get up to 10 email addresses for your family, all of which can be managed on the go through the app. AtlasVPN: A fast and secure VPN that is great for streaming. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Access your bills, diagnose faults and manage your package. We are able to update this setting for you manually too, we just need to confirm a few account details. Further exclusions & legal stuff apply. If that doesn’t help, you’ll need to try turning off Virus-safe. Follow these easy steps: 1. Malware can also record or steal information like bank details or account logins. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. So you can kick back and enjoy yourself, knowing somebody’s got your. Broadband. It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. More helpOptions. 3. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. How to turn on Child Safe. Reply. Try again to see if problem persists. 1. Use the Search function to take the hassle out of hunting for a particular show or film. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Excludes broadband faults and broadband network outages. Hey @DavidCalla,. Account - Mobile. Security matters. 168. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. I'll forward it on to VM as well. Plug in your Virgin Media router. your home network uses private IP Address space, i. Can someone help. Any attempt bounces me back to my account page. Safer shopping sprees. We’ve covered what controls we offer and how to access them in this article. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . . Chatter and natter. 2. 1 REPLY Reece_MH Forum Team Options on 26-11-2022 11:12 Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by. 222. virgin. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. If I turn on Developer tools, I see "token has expired". I'll be Moving & Transferring your Online Account details from your old account onto your new one. Open Advanced settings. Hi, I can login to Virgin Media using a browser and see my account. All Rights ReservedChild Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. If you log into your online account. Sign in Not signed up yet? Register for My Virgin Media here. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. Re: Web Safe - not able to turn on in Switched On Families Tuesday; what is wrong with virgin media support team?? in Security matters Sunday; Safe Mode causing Errors, even when turned Off. Discover the web for yourself. It’s important you choose a passcode that’s different to the one you use to unlock your device. You can change this by clicking on the toggle to switch on or off when needed. Web Safe: Web Safe will not automatically be set to on. Customer since 1993. It’ll automatically detect and remove viruses, malware, ransomware and spyware. e. Login to My Virgin Media | Virgin Media88K views 5 years ago Virgin Media takes online safety seriously. Settings. 1. View Apps > Web Safe > manage your Web Safe settings - takes me. Community Natter. Up to 3 WiFi Pods if needed. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Excludes broadband faults and broadband network outages. Install our free Parental Controls software. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. apk files which are banking trojans. Switch on Child Safe. com 194. Virgin Media O2 will never call customers, message them via social media or send an SMS to ask for bank details. Virgin Stream hub offering money-back for. Chatter and natter. nslookup protonvpn. Virgin Plus helps Members talk more, stream more, play more, and ultimately live more. 220. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. com. For more tips on how to keep your kids safe online, visit Internet Matters. Click on the Overview tab, where you have two options. Thank youOptions. Changing DNS on your device is the best option VM have other DNS 194. I'll send you a Private Message now so we can get this process started! Thanks, Megan_Lon 03-10-2022 23:28. Login problem. Regards, DanielIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. 4. To give you and your family peace of mind to shop, bank and browse safely this Christmas, why not add Virgin Media Internet Security to all of the family’s smartphones, tablets or computers. Stay safe online. Shop Broadband, TV and Landline Offers Broadband Deals Broadband Only Deals. It'll help to. We give all our customers a complete, market leading security package called Virgin Media Security, free. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app;. Please can you look into my settings from your side too. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. uk. . See. Afterward, click Apply and save your settings. As part of Web Safe, we recommend turning on ‘Virus Safe’, which will help to avoid future device infections by blocking access to websites known to be. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Phone. @blueyonder. use Apple's email client to access email account and create folders. 5. A warm welcome and thanks for posting on our community forums. ago pretty sure you can get around it with DNS changes, but don't quote me on that. Set the computer / mobile / etc, to use a Public DNS to bypass Child Safe and Virus safe. Check availability Check availability . Regards. Hi Trying to find a solution to why I cannot access the settings for web safe. In response to lotharmat. More about Virgin Internet Security. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Any website unsuitable for children is blocked by default. 403 Forbidden (virginmedia. The website will not allow access to the ‘manage settings’ page and you just go round in a circular loop to the paid security service option. on 15-04-2023 15:47. You can manage your Web Safe settings easily and conveniently. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Virgin Media Mail. on 18-10-2022 19:33. Virgin Media help and support. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has been hacked. I can not get websafe/child safe to work on any device. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Please enter your email. Just sign into My Virgin Media and. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. So glad that we got your account logging in issue sorted so quickly. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereFree Virgin Media Hub 5 Wi-Fi router. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. "Web Safe | Virgin Media Help". No bank or credit card details are required for the trial. Welcome to the community and thanks for taking the time to post your issue on the forums. Reply. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. on 06-05-2023 22:30. Ilyas, Thanks for your response. Available with M50 broadband or faster. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Not sure how fast you need to go? Why not look into M125 Fibre Broadband if you have fewer than 10 devices or start from M250 Fibre Broadband if you have more. These tools can be installed across all devices, including mobile phones, computers and consoles. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. Reply. Connect to the router with a LAN cable. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). Safer shopping sprees. in/myVM . I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 123 and 194. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Available with M50 broadband or faster. Virgin Fibre Areas only. These are two settings – Virus Safe and Child Safe. It only appears when using Microsoft Edge as the browser. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Please enter your email. 9. Click: Web Safe. That said, the more you know about the web, the better understanding you. com nslookup protonvpn. on 01-10-2022 16:28. Check you’re connected to the Hub before following these steps. turning that off (via your account settings) results in you having access to all content. com email address. Virgin Media Staff Options. VPN Apps for all devices and unlimited simultaneous connections. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Unfortunately for you VM no longer allow the creation of new virginmedia. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Register . Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Mark as New; Bookmark this message;. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. on 29-01-2023 15:37. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. My Virgin Media. Security matters. Any website unsuitable for children is blocked by default. Re: Web safe problem. com use Apple's email client to access email account and create foldersTried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Account - Cable. Discover the web for yourself. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. Virgin Media Staff Options. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Superstar. Try to create a unique password for each account you make and avoid writing your passwords down in a place where they can be seen. 67. Plus, you can roam in 75 destinations worldwide at no. Hi @DavidCalla thanks a lot for your confirmation, that's great news! Thanks for taking your time to let us know. Access your bills, diagnose faults and manage your package. Do I need Internet Security and Web Safe? Web Safe works with any device connected to. This video is about how to use any website that has been blocked by Virgin Media. There is no longer a workable link - 5131592. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Bypass Child Safe & Virus Safe. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Account - Cable. Sign in to My Virgin Media a. At least 30Mbps download speeds in every room or £100 one-off credit. Learn how you can change Web Safe settings to turn Chi. Welcome to the community and thanks for taking the time to post your issue on the forums. Child Safe. Simply set up a user account for each adult and child, adjust the settings for each user and there's less chance of older kids finding. Black Friday deal: Save £522. I would appreciate some help because I want to edit and add some email folders. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. on 21-04-2023 13:44. Web safe provides ultimate protection when using the internet. If you want to know more, the updated sections are 6. TV. 3. Many thanksTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Stream from Virgin Media. Look out your virgins media virus safe settings have blocked this site. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. It works now. Consider: open Terminal app, run the following command and post the redacted output here curl -IL mail. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. If you have a Virgin Media account, but have not registered with My Virgin Media, then you will not be able to use this flow. WiFi Max. I operate a private (login required) Wordpress site for a client who recently had an employee move to the UK. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Access your bills, diagnose faults and manage your package. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Apps and extras. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. gov. Keeping children safe online ; SustainabilityRe: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoIf you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. The victim will then be asked to download two . If, however, you're still experiencing the problem, please pop back to us. What’s more, it’s compatible with all. Connect your computer to the Super Hub using an Ethernet cable if possible - if not WiFi is fine. Help. Up to 3 WiFi Pods if needed. Thank you for the help. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Further exclusions & legal stuff apply. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Enter 192. Re: Web safe settings not working. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Safer shopping sprees. Web safe provides ultimate protection when using the internet. Select the SPAM setting you’d like to use: Reject All Spam messages. Reply. Check your balance, change your details, upgrade your tariff and more. Switched On Families. Gamesys Operations Limited is licensed and regulated in Great Britain by the Gambling Commission. Follow these easy steps: 1. 9. Thank you for your reply. You’ll pay nothing for 3 months (with no payment details. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. the only exception i can think of is with mobile access where you have to provey you are over 18 to have the web safe disabled. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has been hacked. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. I added it to the 'allowed websites' list, and it's working fine. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. • Login with the default login info (on base of Hub) unless you've already updated it. Virgin Media Internet Security automatically detects and removes viruses, malware, ransomware and spyware that can delete your files, photos and steal your money. Nothing that I can do, unfortunately, as I am not a VM employee. --. Select My Apps. Recently, many Virgin media users have complained Netflix not. Log in to account. I’ve called VirginMedia several times and they have not been able to help. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast. Web safe provides ultimate protection when using the internet. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Login in the the Virgin Media online account and try the to enable websafe. The Web Safe function was working properly for the full year that I was. How to register to use the TV Go app or website. 168. ©2022 Virgin Media. Mobile customers can also use the app to keep on. There have been a few complaints about this recently. Further exclusions & legal stuff apply. 1. Any help would be much appreciated . Billing and payments. And lastly, the company might also slow down access to certain streaming and file-sharing traffic,. They will be able to check what email address you are using by going. com. Losing access to a game or account is bad enough, but it’s even worse if it includes skins, downloadable content (DLC) and other valuable purchases. This is a fast and very easy trick that can work even if you're not a Virgi. If you have had past problems on the site, you need to clean up the reputation of the site by following the steps in the post above. Mark as New;Not able to access websafe_setting page (able to go to update_profile page). Account - Cable. Switch on Child Safe. £8p/m extra or included with Gig1 or Volt. Go to My Apps. 1. Account - Mobile. Virgin Media takes online safety seriously. Expand the Email option. select enable button, enter virginmedia. We offer a thrilling range of over 900 online slots and classic casino games, as well as exciting live casino and online poker games. Virgin Media. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Click on Manage Web Safe. Mark as New; Bookmark this. These are two settings — Virus Safe and Child Safe. Many thanks.